Paper instructions:
Case 1 Questions
C1-1.When changes are made to a process, it is necessary to measure the results of the change.Statistical inference techniques are a way to determine with more precision whether the changes are meaningful. Please discuss what tests might be used under these conditions and why they are used.
C1-2.Do you believe that it is important to provide the “disagree process” for the dispatchers so that they can change the computer-aided resource allocation suggestion? Why or why not?
C1-3.Certain measures of efficiency improved for Abbott Ambulance. Do you believe that the conclusions drawn are valid? Why or why not?
C1-4.Given the successful installation of the system, with its resultant database, what enhancements would you suggest for the current system?
Pages 339-349 in attached PDF.