Introduction to Service Management

In order to prepare for each class session, you will be required to research and answer questions and provide a 2 page double spaced brief of that topic for each week; excluding name, date, and other identification information.

Summary ARTICLE #1 https://montclair.instructure.com/courses/169653/files/14580011/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

ARTICLE #2 https://montclair.instructure.com/courses/169653/files/14580012/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

ARTICLE #3 https://montclair.instructure.com/courses/169653/files/14580034/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

ARTICLE #4 https://montclair.instructure.com/courses/169653/files/14580035/download?download_frd=1

[List two important takeaways and why in paragraph form. Should approximately 50 Words per article]

How I personally connect to this topic? [This section should be approximately 150 Words]

Why is this topic important to the HSET industry? [This section should be approximately 150 Words]

What implications this will this topic have on future HSET Managers? [This section should be approximately 150 Words]