Directions:
Role in Conflict Management

As a nurse leader or manager, you are responsible for conflict management.

First Post

Describe how you would handle a conflict between two nurses on the unit. Include how you would meet with each nurse and how you will document the situation. Is there anyone else you would ask for assistance and how you would identify if the conflict has been resolved or you need to escalate to your supervisor.

Reply Post

Respond to at least one of your peers. Expand on your peer’s ideas.

Note:

“Expand on your peer’s ideas” needs more than 1 – 2 sentences for an acceptable reply.

If you refer to a website or article, be sure to cite it in APA format. This prevents plagiarism and allows your fellow students to review the cites and increase the class knowledge base.

Please make your initial post by midweek, and respond to at least one other student’s post by the end of the week. Please check the Course Calendar for specific due dates.