Overview: This milestone focuses on the topics of this week’s lessons: managing and appraising employee performance. 

Using the material on performance management and appraisals provided in this week’s lesson and the case, in a short paper you should:  

 Determine the HRM’s role in the performance management process and explain how to ensure the process aligns with the organization’s strategic plan.  Differentiate between the trait, behavioral, and results-based performance appraisal systems, providing an example where each would be most applicable.  Identify best suited appraisal for the Maersk Customer Service – CARE Business Partner.  Identify and describe a variety of performance rating scales that can be used in organizations including graphical scales, letter scales, and numeric scales. 

Guidelines for Submission: Your submission should be 2–3 pages in length and double-spaced using 12-point Times New Roman font. Be sure to list your references at the end of your paper. 

Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information,