cmr495 small business management

TEXTBOOK — PART ONE: Analysis

 

CHAPTER ONE: What Is Strategy And Why Is It Important?

• Chapter Outline: o What Strategy Is: Gaining and Sustaining Competitive Advantage

▪ What Is Competitive Advantage? ▪ Industry vs. Firm Effects In Determining Firm Performance

o Stakeholders and Competitive Advantage ▪ Stakeholder Strategy ▪ Stakeholder Impact Analysis

o The AFI Strategy Framework o Implications for the Strategist

• Learning Objectives: o Explain the role of strategy in a firm’s quest for competitive advantage. o Define competitive advantage, sustainable competitive advantage, competitive

disadvantage, and competitive parity.

 

 

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o Differentiate the roles of firm effects and industry effects in determining firm performance.

o Evaluate the relationship between stakeholder strategy and sustainable competitive advantage.

o Conduct a stakeholder impact analysis.

CHAPTER TWO: Strategic Leadership: Managing the Strategy Process

• Chapter Outline: o Vision, Mission, and Values

▪ Vision ▪ Mission ▪ Values

o Strategic Leadership ▪ What Do Strategic Leaders Do? ▪ How Do You Become a Strategic Leader? ▪ Formulating Strategy Across Levels

o The Strategic Management Process ▪ Top-Down Strategic Planning ▪ Scenario Planning ▪ Strategy as Planned Emergence: Top-Down and Bottom-Up

o Implications for the Strategist

• Learning Objectives: o Describe the roles of vision, mission, and values in the strategic management process. o Evaluate the strategic implications of product-oriented and customer-oriented vision

statements.

o Explain why anchoring a firm in ethical core values is essential for long-term success. o Outline how managers become strategic leaders. o Describe the roles of corporate, business, and functional managers in strategy

formulation and implementation.

o Evaluate top-down strategic planning, scenario planning, and strategy as planned emergence.

CHAPTER THREE: External Analysis: Industry Structure, Competitive Forces, and Strategic Groups

• Chapter Outline: o The PESTEL Framework

▪ Political Factors ▪ Economic Factors ▪ Sociocultural Factors ▪ Technological Factors ▪ Ecological Factors ▪ Legal Factors

o Industry Structure and Firm Strategy: The Five Forces Model ▪ Competition in the Five Forces Model ▪ The Threat of Entry ▪ The Power of Suppliers ▪ The Power of Buyers ▪ The Threat of Substitutes ▪ Rivalry Among Existing Competitors

 

 

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▪ A Sixth Force: The Strategic Role of Complements o Changes over Time: Industry Dynamics o Performance Differences Within the Same Industry: Strategic Groups

▪ The Strategic Group Model ▪ Mobility Barriers

o Implications for the Strategist

• Learning Objectives: o Generate a PESTEL analysis to evaluate the impact of external forces on the firm. o Apply Porter’s five competitive forces to explain the profit potential of different

industries.

o Explain how competitive industry structure shapes rivalry among competitors. o Describe the strategic role of complements in creating positive-sum co-opetition. o Appraise the role of industry dynamics and industry convergence in shaping the firm’s

external environment.

o Generate a strategic group model to reveal performance differences between clusters of firms in the same industry.

CHAPTER FOUR: Internal Analysis: Resources, Capabilities, and Core Competencies

• Chapter Outline: o Core Competencies o The Resource-Based View

▪ Two Critical Assumptions ▪ The VRIO Framework ▪ Isolating Mechanisms: How to Sustain a Competitive Advantage

o The Dynamic Capabilities Perspective o The Value Chain Analysis o Implications for the Strategist

▪ Using SWOT Analysis to Generate Insights from External and Internal Analysis

• Learning Objectives: o Differentiate among a firm’s core competencies, resources, capabilities, and activities. o Compare and contrast tangible and intangible resources. o Evaluate the two critical assumptions behind the resource-based view. o Apply the VRIO framework to assess the competitive implications of a firm’s resources. o Evaluate different conditions that allow a firm to sustain a competitive advantage. o Outline how dynamic capabilities can enable a firm sustain a competitive advantage. o Apply a value chain analysis to understand which of the firm’s activities in the process

of transforming inputs into outputs generate differentiation and which drive costs.

o Conduct a SWOT analysis to generate insights from external and internal analysis and derive strategic implications.

CHAPTER FIVE: Competitive Advantage, Firm Performance, and Business Models

• Chapter Outline: o Competitive Advantage and Firm Performance

▪ Accounting Profitability ▪ Shareholder Value Creation ▪ Economic Value Creation ▪ The Balanced Scorecard ▪ The Triple Bottom Line

 

 

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o Business Models: Putting Strategy into Action ▪ Popular Business Models ▪ Dynamic Nature of Business Models

o Implications for the Strategist

• Learning Objectives: o Conduct a firm profitability analysis using accounting data to assess and evaluate

competitive advantage.

o Apply shareholder value creation to assess and evaluate competitive advantage. o Explain economic value creation and different sources of competitive advantage. o Apply a balanced scorecard to assess and evaluate competitive advantage. o Apply a triple bottom line to assess and evaluate competitive advantage. o Outline how business models put strategy into action.

 

TEXTBOOK — PART TWO: Formulation

 

CHAPTER SIX: Business Strategy: Differentiation, Cost Leadership, and Blue Oceans

• Chapter Outline: o Business-Level Strategy: How to Compete for Advantage

▪ Strategic Position ▪ Generic Business Strategies

o Differentiation Strategy: Understanding Value Drivers ▪ Product Features ▪ Customer Service ▪ Complements

o Cost-Leadership Strategy: Understanding Cost Drivers ▪ Cost of Input Factors ▪ Economies of Scale ▪ Learning Curve ▪ Experience Curve

o Business-Level Strategy and the Five Forces: Benefits and Risks ▪ Differentiation Strategy: Benefits and Risks ▪ Cost-Leadership Strategy: Benefits and Risks

o Blue Ocean Strategy: Combining Differentiation and Cost Leadership ▪ Value Innovation ▪ Blue Ocean Strategy Gone Bad: “Stuck in the Middle”

o Implications for the Strategist

• Learning Objectives: o Define business-level strategy and describe how it determines a firm’s strategic position. o Examine the relationship between value drivers and differentiation strategy. o Examine the relationship between cost drivers and the cost-leadership strategy. o Assess the benefits and risks of differentiation and cost-leadership strategies vis-à-vis the

five forces that shape competition.

o Evaluate value and cost drivers that may allow a firm to pursue a blue ocean strategy. o Assess the risks of a blue ocean strategy, and explain why it is difficult to succeed at

value innovation.

CHAPTER SEVEN: Business Strategy: Innovation and Entrepreneurship

 

 

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• Chapter Outline: o Competition Driven by Innovation

▪ The Innovation Process o Strategic and Social Entrepreneurship o Innovation and the Industry Life Cycle

▪ Introduction Stage ▪ Growth Stage ▪ Shakeout Stage ▪ Maturity Stage ▪ Decline Stage ▪ Crossing the Chasm

o Types of Innovation ▪ Incremental vs. Radical Innovation ▪ Architectural vs. Disruption Innovation ▪ Open Innovation

o Implications for the Strategist

• Learning Objectives: o Outline the four-step innovation process from idea to imitation. o Apply strategic management concepts to entrepreneurship and innovation. o Describe the competitive implications of different stages in the industry life cycle. o Derive strategic implications of the crossing-the-chasm framework. o Categorize different types of innovations in the markets-and-technology framework. o Compare and contrast closed and open innovation.

CHAPTER EIGHT: Corporate Strategy: Vertical Integration and Diversification

• Chapter Outline: o What Is Corporate Strategy?

▪ Why Firms Need to Grow ▪ Three Dimensions of Corporate Strategy

o The Boundaries of the Firm ▪ Firms vs. Markets: Make or Buy? ▪ Alternatives on the Make-or-Buy Continuum

o Vertical Integration along the Industry Value Chain ▪ Types of Vertical Integration ▪ Benefits and Risks of Vertical Integration ▪ When Does Vertical Integration Make Sense? ▪ Alternatives to Vertical Integration

o Corporate Diversification: Expanding Beyond a Single Market ▪ Types of Corporate Diversification ▪ Leveraging Core Competencies for Corporate Diversification ▪ Corporate Diversification and Firm Performance

o Implications for the Strategist

• Learning Objectives: o Define corporate strategy and describe the three dimensions along which it is assessed. o Explain why firms need to grow, and evaluate different growth motives. o Describe and evaluate different options firms have to organize economic activity. o Describe the two types of vertical integration along the industry value chain: backward

and forward vertical integration.

o Identify and evaluate benefits and risks of vertical integration.

 

 

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o Describe and examine alternatives to vertical integration. o Describe and evaluate different types of corporate diversification. o Apply the core competence-market matrix to derive different diversification strategies. o Explain when a diversification strategy creates a competitive advantage and when it does

not.

CHAPTER NINE: Corporate Strategy: Strategic Alliances and Mergers and Acquisitions

• Chapter Outline: o How Firms Achieve Growth

▪ The Build-Borrow-Buy Framework o Strategic Alliances

▪ Why Do Firms Enter Strategic Alliances? ▪ Governing Strategic Alliances ▪ Alliance Management Capability

o Mergers and Acquisitions ▪ Why Do Firms Merge with Competitors? ▪ Why Do Firms Acquire Other Firms? ▪ M&A and Competitive Advantage

o Implications for the Strategist

• Learning Objectives: o Apply the build-borrow-or-buy framework to guide corporate strategy. o Define strategic alliances, and explain why they are important to implement corporate

strategy and why firms enter into them.

o Describe three alliance governance mechanisms and evaluate their pros and cons. o Describe the three phases of alliance management and explain how an alliance

management capability can lead to a competitive advantage.

o Differentiate between mergers and acquisitions, and explain why firms would use either to execute corporate strategy.

o Define horizontal integration and evaluate the advantages and disadvantages of this option to execute corporate-level strategy.

o Explain why firms engage in acquisitions. o Evaluate whether mergers and acquisitions lead to competitive advantage.

CHAPTER TEN: Global Strategy: Competing Around the World

• Chapter Outline: o What is Globalization?

▪ Stages of Globalization ▪ State of Globalization

o Going Global: Why? ▪ Advantages of Going Global ▪ Disadvantages of Going Global

o Going Global: Where and How? ▪ Where in the World to Compete? The CAGE Distance Framework ▪ How Do MNEs Enter Foreign Markets?

o Cost Reductions vs. Local Responsiveness: The Integration-Responsiveness Framework ▪ International Strategy ▪ Multidomestic Strategy ▪ Global-Standardization Strategy

 

 

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▪ Transnational Strategy o National Competitive Advantage: World Leadership in Specific Industries

▪ Porter’s Diamond Framework o Implications for the Strategist

• Learning Objectives: o Define globalization, multinational enterprise (MNE), foreign direct investment (FDI),

and global strategy.

o Explain why companies compete abroad, and evaluate the advantages and disadvantages of going global.

o Apply the CAGE distance framework to guide MNE decisions on which countries to enter.

o Compare and contrast the different options MNEs have to enter foreign markets. o Apply the integration-responsiveness framework to evaluate the four different strategies

MNEs can pursue when competing globally.

o Apply Porter’s diamond framework to explain why certain industries are more competitive in specific nations than in others.

TEXTBOOK — PART THREE: Implementation

 

CHAPTER ELEVEN: Organizational Design: Structure, Culture, and Control

• Chapter Outline: o Organizational Design and Competitive Advantage

▪ Organizational Inertia: The Failure of Established Firms ▪ Organizational Structure ▪ Mechanistic vs. Organic Organizations

o Strategy and Structure ▪ Simple Structure ▪ Functional Structure ▪ Multidivisional Structure ▪ Matrix Structure

o Organizational Culture: Values, Norms, and Artifacts ▪ Where Do Organizational Cultures Come From? ▪ How Does Organizational Culture Change? ▪ Organizational Culture and Competitive Advantage

o Strategic Control-and-Reward Systems ▪ Input Controls ▪ Output Controls

o Implications for the Strategist

• Learning Objectives: o Define organizational design and list its three components. o Explain how organizational inertia can lead established firms to failure. o Define organizational structure and describe its four elements. o Compare and contrast mechanistic versus organic organizations. o Describe different organizational structures and match them with appropriate strategies. o Describe the elements of organizational culture, and explain where organizational

cultures can come from and how they can be changed.

o Compare and contrast different strategic control-and-reward systems.

CHAPTER TWELVE: Corporate Governance and Business Ethics

 

 

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• Chapter Outline: o The Shared Value Creation Framework

▪ Public Stock Companies and Shareholder Capitalism ▪ Creating Shared Value

o Corporate Governance ▪ Agency Theory ▪ The Board of Directors ▪ Other Governance Mechanisms

o Strategy and Business Ethics o Implications for the Strategist

• Learning Objectives: o Describe the shared value creation framework and its relationship to competitive

advantage.

o Explain the role of corporate governance. o Apply agency theory to explain why and how companies use governance mechanisms to

align interests of principals and agents.

o Evaluate the board of directors as the central governance mechanism for public stock companies.

o Evaluate other governance mechanisms. o Explain the relationship between strategy and business ethics.