CIS 500 – Information Systems for Decision-Making
CIS 500 Page 1 of 3
Case Study 1: Transforming the Organization
Due Week 5 and worth 175 points
Congratulations! The executives are taking your information system proposal seriously. In fact, they think it has the potential to transform the way the organization works. The CIO asked you to read Connelly (2016) to think about what resources you’ll need to get your new information system up and running. Please also review the five case studies in (Basu 2015, p. 32-35) so you can recommend a change management pattern for your company to follow. Write a memo to the CIO that describes how to implement your information system into the organization. Please focus on these topics:
1. How much of the implementation work can you handle? What additional resources (people,
information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer?
2. Outline a change management strategy: What new equipment and software are necessary? What
training and support will the staff need? How will the staff complete their work during the transition
period? Do you anticipate other areas of resistance?
3. The CIO is very skeptical, so provide evidence that your assessment is accurate and complete. It
can be difficult to admit to personal limitations!
Your memo should be 3–5 pages long. References: Basu, K. K. (2015). The Leader’s Role in Managing Change: Five Cases of Technology-Enabled
Business Transformation. Global Business & Organizational Excellence, 34(3), 28-42. doi:10.1002/joe.21602.
Connelly, B., Dalton, T., Murphy, D., Rosales, D., Sudlow, D., & Havelka, D. (2016). Too Much of a Good Thing: User Leadership at TPAC. Information Systems Education Journal, 14(2), 34-42.
CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University.
CIS 500 Page 2 of 3
Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills, using the following rubric.
Points: 175 Case Study 1: Transforming the Organization
Criteria Unacceptable Below 70% F
Fair 70-79% C
Proficient 80-89% B
Exemplary 90-100% A
1. How much of the implementation work are you able to handle? What additional resources (people, information, time, money, etc.) will expedite the process so you don’t end up like Susie Jeffer?
Weight: 30%
(52.5 points)
Inadequate description of strengths and limitations, only described one or the other
Limited identification of resources, unclear how resources will expedite process
Inadequate connection to the case study
Somewhat described strengths and limitations
Reasonable resources connected to limitations, info on how process will be expedited
Reasonable connection made to the case study
Described professional strengths and limitations
Identified additional resources needed based on limitations, described how process will be expedited
Applied case study lessons learned
Identified project risks and scope creep, offered advice on mitigating both
Provided thorough understanding of the case study and applied lessons learned to the information system
2. Outline a change management strategy: What new equipment and software are necessary? What training and support will the staff need? How will the staff complete their work during the transition period? Are there other areas of resistance that you anticipate?
Weight: 30%
(52.5 points)
Inadequate explanation of why new equipment needed
Did not propose staff training
Limited explanation of how staff will continue to work
Inadequate anticipation of resistance stated
Somewhat explained why new equipment was needed
Did not propose staff training
Reasonable explanation of how staff continue to work
Reasonable anticipation of resistance
Explained why new hardware and software are needed
Proposed staff training
Explained how staff would continue work during transition
Anticipated areas of resistance
Connected need for change management to business needs
Organized structure for staff training on implementation strategy
Recommended approaches to address resistance
3. The CIO is very skeptical, so offer evidence that your assessment is accurate and complete. It can be difficult to admit to personal limitations!
Inadequate evaluation of alternative assessment
Limited explanation of why the
Evaluated one alternative assessment
Somewhat explained why the alternative
Evaluated alternative assessments
Explained why alternative assessments are
Proposed how to mitigate personal and team limitations
Proposed considerations that would interest other
CIS 500 – Information Systems for Decision-Making
© 2017 Strayer University. All Rights Reserved. This document contains Strayer University Confidential and Proprietary information and may not be copied, further distributed, or otherwise disclosed in whole or in part, without the expressed written permission of Strayer University.
CIS 500 Page 3 of 3
Weight: 30%
(52.5 points)
alternative assessment is inaccurate or incomplete
Limited evidence as to why the assessment is accurate and complete
assessment was inaccurate or incomplete
Reasonable evidence that the assessment is accurate and complete
not as accurate or complete
Provided evidence that the assessment is accurate and complete
members of the C- suite
4. Clarity, persuasion, proper communication, writing mechanics, and formatting requirements
Weight: 10%
(17.5 points)
Unclear structure, not persuasive, major grammatical errors
Somewhat clear structure, limited persuasion, grammatical errors, language too simple or too wordy
Clear structure, persuasive writing, minor or no grammatical errors, length and format within requirements, plain language
No grammatical errors, plain language, organized by topic, references business needs, connects to technical specs, persuasive