Q1: Chapter 3 starts with the identification and the introduction of the Principles, and the characteristics of a successful IG program.  Identify these Principles, and provide a brief explanation of  their importance?

Q2:In order to have a successful IG program, one of the eight (8) Information Risk Planning and Management step is to develop metrics and measure results. Why are metrics required?  Briefly provide your explanation.

Information Governance: Concepts, Strategies, and Best Practices

• Author: Robert F. Smallwood

• Publisher: Wiley 

• ISBN: 978-1-118-42101-7

• Edition: Please Use Most Recent Edition

This is a discussion post i want these two answers atleast one  reference  to each question.
And after posting it i have to respond to two other students so i want 2 replies to each post with a total of 4 replies (2 Q).