1. Wendy’s created display screens at its drive-through windows that show customers their orders and prices. This is an example of a(n) _________ innovation. Explain your choice.
- product
- process
- adaptive
- reactive
2. Watch this Video about Amazon’s trials to deliver goods by drones.
https://www.bbc.com/news/business-36887325
Do they think that drones will become a transformational innovation in our lifetime?