Total of 2 separate processing recording (please see attached example)
Please see example/format-You must make your own scenario of interview/assessment with a youth ages 10-18 entering a foster care shelter
Total pages with dialogue included 2-4 pages
A process recording is a written tool field education experience students, field instructors, and faculty use to examine the dynamics of social work interactions in time. Process recordings can help in developing and refining interviewing and intervention skills. By conceptualizing and organizing ongoing activities with
social work clients, you are able to clarify the purpose of interviews and interventions, identify personal and professional strengths and weaknesses, and improve self-awareness. The process recording is also a useful tool in exploring the interpersonal dynamics and values operating between you and the client system through an analysis of filtering the process used in recording a session.
For this Assignment, you will submit a process recording of your field education experiences specific to this week.
Provide a transcript of what happened during your field education experience, including a dialogue of interaction with a client.
Explain your interpretation of what occurred in the dialogue, including social work practice or theories, and explain how it might relate to intervention covered this week.
Describe your reactions and/or any issues related to your interaction with a client during your field education experience.
Explain how you applied social work practice skills when performing the activities during your process recording.
FORM FOR PROCESS RECORDING
Name of interviewer:
Name of person playing role:
Date:
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Verbal content and intonation |
Nonverbal Content |
Reflection |
Interviewer |
Hello |
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Client |
Hi |
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Interviewer |
Hi my name is Christina. And your name is |
Offer to shake hands |
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Client |
Carol |
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Interviewer |
Ok Hi Carol. Uhm I am the social worker here at the hospital. Your doctor has asked me to speak with you about some options you may have cause uh ah I was told that you were a teenager still and that you are pregnant. I was hoping to meet with you so I was hoping to meet with you to just discuss with you some options that you may have Is that the understanding that you had for today? |
laughed nervously |
I was too worried about saying the right thing that I was talking faster then I was thinking |
Client |
Yes it is |
Seems unsure as to why here |
I smiled to ease the tension |
Interviewer |
Ok, so tell me a little bit about your self |
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Client |
Oh like…. |
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Interviewer |
Before you start let me clarify everything you say here is going to be between me and you. Unless of course you tell me that someone has been hurting you or you have plans to hurt someone else or yourself then I will have to report it. Otherwise what you say will be between me and you. I didn’t mean to interrupt you but I wanted to make sure that you understood that. |
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I should have let her finish and then mentioned this instead of interrupting |
Client |
Ok I understood that. |
Loosens up a little |
Knows purpose of meeting so is relaxing |
Interviewer |
So do you want to tell me a little bit about your situation, how old you are, where are you living right now? |
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Client |
Ok I’m 17 |
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Interviewer |
ok |
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Client |
I live with my girlfriend… |
Hesitant to talk about situation |
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Interviewer |
Ok |
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Client |
And uhm yeah we stay in an apartment. |
Looking at hands instead of me |
Can tell is unsure of what to tell me |
Interviewer |
Ok so you guys stay in an apartment do you guys pay the rent or is there, is there someone older living in this apartment? |
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I should have asked a few more questions to clarify for myself, instead of jumping to conclusions |
Client |
No my girlfriend is 35. |
Quick to correct me |
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Interviewer |
Oh ok I guess I should have clarified that better. Uhm so does she, is she kind of helping you out right now or |
fidgeting |
I was not expecting this answer and should have been more anticipatory that this could be the situation |
Client |
Yeah
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Interviewer |
Uhm so you’re living with your girlfriend do you have any family around here or?
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Client |
I have family but they disowned me when they found out I was gay.
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Less defensive in body language |
Must be becoming more comfortable |
Interviewer |
Oh ok so they kind of said that you couldn’t come home or anything so then you ended up pregnant and then…
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Client |
No I didn’t. |
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Interviewer |
Which came first, is what I’m trying to get at?
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Client |
What me being gay or?
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Unsure of what I was asking |
Interviewer |
You coming out to your parents or being pregnant?
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Client |
Uhm kind of like both.
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Interviewer |
Both?
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Client |
Yeah I was dating a guy and I told him I was kind of like cheating on him with this woman and uhm he raped me.
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Looking around at floor and room |
May be nervous to disclose |
Interviewer |
Oh ok. So it wasn’t a consensual conception?
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Was looking at notes instead of client |
Didn’t react with empathy, kind of blew off the situation |
Client |
No.
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Interviewer |
Ok so have you uhm worked on, have you met with anybody to discuss some of the things that have happened?
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fidgeting |
I realized that I had done this and am now unsure how to deal with the topic |
Client |
No |
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Interviewer |
Ok so have you been feeling is this something that you’re depressed about? That you would maybe seek some other help besides speaking with me about some issues that you might be dealing with?
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Client |
Maybe, this is actually like the first time that I’ve talked to anybody about this besides with my girlfriend |
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Must be more comfortable and trusting of me to disclose information |
Interviewer |
Oh ok, right. Well I’m glad you feel that you can tell me this information because obviously you told me that you’ve never really talked to anybody about this. So thank you for trusting me with this information. Uhm do you think maybe you would want to seek some help to maybe deal with some of the feelings you may be having right now?
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Fidgeting again |
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Client |
Like well, who do you think I would talk to, I can’t continue to talk to you about this?
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Looking at me like, what help are you? |
Must be questioning why they are talking to me if I can’t help |
Interviewer |
I, I, I’m really willing to help you with this but I do know that I’m not, I don’t have a degree in therapy, I I I’m not a licensed therapist but I am more than willing to sit here and help you discuss some issues but if you are having some deeper issues with things it might be helpful to get another outside person to talk to as well.
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fidgeting |
Not thinking before I speak, trying to avoid uncomfortable silence, not finding the right words |
Client |
Ok and you could help me do that?
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Looking down at floor |
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Interviewer |
Yes I could help you get in touch with somebody that would be better suited to discuss this but I am more than willing to help you through your pregnancy to you know make sure you make the right decisions about things.
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relaxing |
I don’t think I got my point across as well as I had hoped to |
Client |
Ok ok sounds good.
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Small smile |
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Interviewer |
Uhm so you’re living with your girlfriend right now, and we’re, how far along pregnant are you?
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Client |
Four months
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Interviewer |
Four months. Are you planning on keeping the baby or?
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Client |
Yes we’re going to be a family.
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Interviewer |
Ok, well that’s so you’re not dealing with raising a child by yourself because you are 17 and that would be pretty hard to do. Are you still in school right now?
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I need to take more time in asking my questions |
Client |
Yeah I’m in my last year.
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Interviewer |
Ok, are you planning on finishing then even after you have the baby? |
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Client |
Uh huh.
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nodding |
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Interviewer |
Ok I’m glad to hear that. Are you thinking about trying to go to college after that or are you thinking that you’re going to get a job and raise your child or?
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Client |
Uhm I’m thinking I want to go to college. I know it’ll be hard but my baby is due around the summer time so I’ll probably take that first semester off and maybe get back to school in the spring.
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Looking around the room |
Maybe unsure how to answer the question. Is she answering how she thinks I want her to? |
Interviewer |
Ok well I know that I can help you with that too. I can help you to get the resources you need to maybe you know get enrolled in college and to figure out what you are going to do and maybe some help to you know get some child care and options and like that while you attend school so you can fulfill that goal.
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Client |
Yeah that would be great. Yeah cause I don’t want to be totally dependent upon my girlfriend to take care of me.
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smiling |
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Interviewer |
Yeah I understand you want to be independent in case you know something happened that you would be able to take care of your child.
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Did I jump to a conclusion too soon |
Client |
Yeah. |
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Interviewer |
Well I’m glad to hear that. I think our next step would be to set up some future sessions and get you in touch with someone with some therapy and we could maybe work on getting you the topics about childcare and getting you enrolled in college.
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Client |
Ok yeah that sounds great.
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smiling |
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Interviewer |
Hopefully we’ll make sure to do that then. |
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Client |
Ok thank you.
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smiles |
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Process Recording Questions
1. How is school right now?
2. Can you tell me about your friends, what do you do for fun?
3. What would make school better for you?
4. How would you describe your classes, hard, boring, easy? And what makes them that way?
5. What do you like/dislike about school?
I had originally planned to do my process recording from the viewpoint of a school social worker. As I met with my partner and we worked on this, our topic changed and therefore my questions were not valid.
Peer Review
Christina made use of many effective skills in her interview. She also had a few areas that I identified that she could work on for future interviews.
Christina did a good job of stating the purpose of our meeting in the beginning. She clarified her role and the role that I had. She also made sure to state that she was a mandated reporter but that our conversation would otherwise be confidential.
Christina did a good job at listening to what I had to say and relaying the information back to me by using paraphrasing. At the same time she did a good job of maintaining her presence in the interview, I felt that she was present the entire time that our interaction was taking place.
Another good thing that Christina did was to recognize the efforts I as the client had already made towards my situation as well as identifying goals that could be of use to the client.
Also during the interview Christina did a good job at picking up on the clues that I was throwing out that there may be more going on besides my pregnancy that I wish to deal with.
She tried to build trust by stating to the client that she was glad that the information was shared and made an agreement to work on goals in the future.
Things that Christina may want to work on are as follows. She should slow down the interview. She appeared to not want to pause but to keep talking the entire time, rushing the interview. It is ok to pause and take a moment to reflect on what is being said.
Also Christina needs to work on not doubting her ability, as what appeared to happen when she was discussing using another source of help for therapy. She should have more confidence on what she has to offer the client.
Also it is important for Christina not to make judgments or assumptions, as she did when discussing the client’s relationship with her girlfriend.
Personal Critique
After reviewing what was said during my interview as well as what was mentioned in my peer review, I realize that I have several things that I would like to work on in future interviews. For example I feel that I rush things in my interviews, I do not take time to pause and reflect on what it being said. I think I am trying to avoid uncomfortable pauses and it is causing me to stumble over my words or to not think if the appropriate words that I am looking for. An example of this is when I am talking about seeking therapy, what I meant to say is that I may not have the expertise on this subject and instead it sounds like I am doubting my ability to work with this client.
Another area that I feel I need to work on is my ability to empathize with my client. I think I am afraid of being too empathetic and using statements such as I understand, or I know how you feel. Because of this I grazed over the statement of my client mentioning that she had been raped and didn’t reply in the most appropriate way.
Another area to work on would be the fact that I interrupted my client in the beginning of our interview. I realized that I had forgotten to mention confidentiality to my client. Instead of letting her speak I interrupted her to make my point. I think this may impinge upon my ability to build a relationship with my client because it may make them feel that I am trying to stick to an agenda instead of working with their problem.
I also think that I may need to be more culturally aware of different relationships. I didn’t take into consideration that when my client said girlfriend that this may mean someone other than a friend. Had I maybe asked more questions to clarify I would have avoided making this assumption. Although this did not hinder my ability to relate it may have affected my relationship because the client may not feel that I understand her if I am not thinking in this way. I also think that maybe I tried to take too much control of the situation and that maybe I should have let the client come up with goals on her own. I almost feel as if I tried to impose too many of my expectations onto her.
I do think that I also had some effective skills in my interview. I think that I did a good job of addressing the work that the client has already done to improve her situation as well as identify goals that could be worked upon. I also think that I did a good job of getting my client to open up and let me know of other concerns besides just the pregnancy that she may have had, for example the goal of attending college. I do not feel that I made too many drastic mistakes but the ones that I did make are some that I can work on improving.