Quality tool

1-2 pages max or 500-1000 words.

                A topic related to the course syllabus and learning outcomes

                One essay question: (pick one quality tool and write about a real case of its implementation and the benefits learned). The source can be your work industry/office or an article that you read.

       Read about the use of one quality tool by an organization. Do a short write-up on what you can learn from how the organization uses the tool.

Follow this structure:

        Introduce the tool (10%)

       About the business (10%): nature of business and why quality is important

       Objective(s) of using the tool (40%)

Ø • What are they trying to achieve, improve or prevent?

Ø • How did they make the tool work for them?

Ø • What can be done to further improve the problem/issues the business is facing by using the tool?

       Conclusion (40%): With all the information that you have now, how do you make sense of the use of this quality tool?

       Appendix: Attach the article you have read (if not a real case from your work) with your report.

Normal
0

false
false
false

EN-US
X-NONE
AR-SA

/* Style Definitions */
table.MsoNormalTable
{mso-style-name:”Table Normal”;
mso-tstyle-rowband-size:0;
mso-tstyle-colband-size:0;
mso-style-noshow:yes;
mso-style-priority:99;
mso-style-parent:””;
mso-padding-alt:0cm 5.4pt 0cm 5.4pt;
mso-para-margin-top:0cm;
mso-para-margin-right:0cm;
mso-para-margin-bottom:10.0pt;
mso-para-margin-left:0cm;
line-height:115%;
mso-pagination:widow-orphan;
font-size:11.0pt;
font-family:”Calibri”,sans-serif;
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:Arial;
mso-bidi-theme-font:minor-bidi;}