Module 5: Discussion board 2: The second domain of PACB Competencies and Best Practices – Empowerment, Autonomy, Rights and Equity, addresses these goals
textbook, Improving Healthcare Through Advocacy: A Guide for the Health and Helping Professions by Bruce Jansson
The concept of “client centered services” is often viewed simply as putting yourself in your client’s shoes. Not only is this concept larger than this philosophy, it also suggests specific strategies to ensure achievement.
Read this article entitled, “Client-Centered Case Management: Benefits and Outcomes of Individualized Care,” visit – http://johnhoward.on.ca/wp-content/uploads/2014/09/facts-27-client-centered-case-management-benefits-and-outcomes-of-individualized-care-october-2012.pdf. While focused primarily on unmet housing issues, recommended best practices are divided into three (3) categories:
• Client – Staff Relationship;
• Individualized Collaboration; and
• Reducing Stigma,
all worthy goals in any Patient Advocacy practice.
Your next assignment, to be completed on the discussion board, is to identify at least three (3) strategies you can incorporate into your PA practice. Detail exactly how you will integrate them into your daily routine.

Identify at least three (3) client centered strategies you can incorporate into your PA practice. Detail exactly how you will integrate them into your daily routine.